![]() ![]() These chatbots need individuals to make a few selections based on the options displayed to provide relevant answers.People collaborate with these bots by clicking on buttons and using pre-defined options.Rule-based/Menu/Buttons/Scripted/Quick Reply Chatbots ![]() Keyword Recognition/Intellectually independent Chatbots.Rule-based/Menu/Buttons/Scripted/Quick Reply/Action Chatbots.Types of chatbots available in the market based on evolution Moreover, They occupy platforms like – FB Messenger, WhatsApp, Skype, Slack, Line, Kik, Wechat, or even your website.Chatbots interpret and process users’ words or phrases and provides an immediate pre-set answer or use AI techniques to answer.Users communicate with a chatbot like how they would talk to a real person. In short, A Chatbot is a program that simulates a natural human conversation.Companies providing chatbot solutions/services.Classification of chatbots based on usage.Types of chatbots available in the market based on evolution.We also like to share some sensible practices, testing strategies, and different types of testing to do in different layers to build a quality and valuable chatbot for any business.īefore we go deeper into testing the chatbots, let’s look at and understand the essence of chatbots in the following. In this series of articles, we would like to share our learnings of the challenges of building and testing a chatbot in a short amount of time. Some are even thinking that bots might even kill web and mobile apps because of cost efficiency, performance, speed, and increase in artificial intelligence. We are already seeing voice assistants (like Alexa, Siri, and Google Assistant) or textual chatbots (like Duolingo, Hipmunk, and TechCrunch) influencing the technology and how people use it in real life. Also, With a growing number of web and mobile apps in the market, in the recent past, written language and speech are rapidly becoming the popular user interface of the current trend and future. ![]() Are you excited to know what a chatbot is and its type? Here, we will cover them in detail. ![]()
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